Domain Registration, Renewal and Refund Agreement

This Domains Registrration, Renew and Refund Agreement governs the terms and conditions in which You (“Client”, “You” or “Your”) register or renew domain names through Sheridan Internet Limited.

You hereby agree to these terms and Conditons for Domain Registration, Renewal and Refund Agreement. The terms in thi policy are supplemental to Sheridan Internet Terms and Conditions and You will be bound to all of these when carrying out business with Sheridan Internet.

You acknowledge and understand that the services in respect of domain registration and renewal are limited to forwarding the application submitted by You for registration with the relevant naming authority.

If there is any conflict within the Agreeement, the terms of the Domain Registration, Renewal and Refund Agreement shall prevail.

These additional terms may be amended by Sheridan Internet at any time and without notice to You. Any changes will be published on the website and will be deemed to have been accepted 7 days have publication.

Customer Warranties

You undertake and warrant to Sheridan Internet that he registration of any domain name requested by it (a “Requested Domain”) and the manner in which it is to be directly or indirectly used:

  • will not infrined any third part rights; and
  • is not being made in bad faith or could be considered to be an abusive registration under the relevant registration authority’s dispute policies and procedures and
  • will at no time whatsoever be used for any unlawful purposes


If you wish to cancel future renewal of domain names, You must cancel them, through your control panel or by sending email notification to This must be done at least 24 hours before the payment date.

You acknowledge that “payment dates” and “renewal dates” varies. For example the payment date of an invoice for a domain renewal is up to 7 day before the date of renewal for certain excepted domains.

In the event that a Domain name registered forms part of ahosting package and the package is cancelled, it is Your sole responsibility to ensure that the domain renewal is not cancelled should you wish to keep your domain.


You acknowledge that, whilst Sheridan Internet will use its reasnable endeavours to register a Domain (Requested Domain), we will not be obliged to accept any request to register or to continue to process any registration of a Requested Domain where such as Domain has not been capable of registration.

Sheridan Internet makes no representations or warranties (express or implied) of any kind that a Requested Domain is available for registration or the the likelihood of a registration being successful.

You acknowledge that Sheridan Internet cannot gaurantee the reservation or registration of any Domain and that the registration of such domain name will be subject to any registration requirements of the appropriate registry.

For avoidance of all dout it shall remain Your sole responsibility to check if the Domain has been successfully registered by contacting the appropriate authority.

Upon successful registration, Sheridan Internet will use reasonable endeavours to notify you of any renewal dates via the email address provided to us upon registration. This is subject to You providing Sheridan Internet with an up to date and valid email address.


Sheridan Internet will endeavour to automatically renew domain names when they are due for renewal subject to the following;

  • You have up to date and valid payment details stored, or you have an agreed valid credit account in place.

All domains will automatically renew for the same period that they were originally registered for by default. Please note that .UK domain names purchases htorugh or transferred to Sheridan Internet before 1 May 201 will automatically renew for a period of two years.

You acknowledge that Sheridan Internet shall take payment for renewals up to 7 days in advance of the renewal date. In order to avoid any possible delays and ensure payment is delivered before renewal expires.

You acknowledge that when using PayPal and clicking the ‘Agree and Continue’ button, You agree to consent and to use PayPal for future payments to Sheridan Internet and that these payments will be made in accordance with the terms of the User Agreement applicable to “pre-approved payments”.

You acknowledge that payment will be taken from the Payment method you last used on the account. This could be the last credit or debit card used, PayPal or direct debit payment. It is Your responsibility if You wish to select or change a different payment source.

Sheridan Internet endeavours to confirm payments made on the day that Your domain name is due to expire.

You acknowledge that Sheridan Internet have the discretion to vary the renewal rates from time to time without prior direct notice to You.

Sheridan Internet accepts no responsibility for the loss of registration of any Domain that has failed to be renewed due to an invalid email address provided to us, late payments received or technical faults which are beyond our control.

In the even that a domain is not renewed by its expiry date it shall cease to operate and shall be deemed to have been “expired” as per our Expired Domains Terms and Conditions.

If Sheridan Interrnet receives a request from the Client to renew the domain name(s) after the 30 day period, the CLient agrees to pay £75.00 redemption fee. All prices exlude VAT (charged at 20%), together with any renewal fee due.

Sheridan Internet will issue You an expiry notice for Your domain name no more than 30 days prior to its expiry.


You acknowledge that invoiced domain registrations and/or renewals are non-refundable in whole or in part if the contract is terminated by You.

Sheridan Internet will not refund to you the cost of registering a domain name after You have submitted a domain ne application form, provided that the domain has been registered with the appropriate registrar. This is due to the bespoke nature of domain names. Domain names are personalised to the Your specifications and service provision will beging from the moment the domain name registration is submitted to the registration authorities.

Further to the above, .UK domain names may be refunded within 5 days of the invoice being created but notification must be made to us. Such refunds are at the discretion of Sheridan Internet.

Sheridan Interet makes no representations as to how long refunds will be processed.

You acknowledge that Sheridan Internet is unable to change or edit the spelling of any domain name after you have registered it and is not liable to refund any errors or omissions on Your part. For clarity, You are responsible for the correct input of the domain you request.

In the event that domains names have been misspelled in error and You have been charged for them, you may be eligible for a credit to Your account if You contact us within 3 days of registering the domain nam but are not eligible for refunds. Late notifications will not qualify for any credit. You acknowledge that credit is granted at the sole discretion of Sheridan Internet.

Further to above, You acknowledge and understand that Domain names are not entitled periods under Regulation 13(1)(c) of the Distance Selling Regulations 2000.

If you are abusiness or entity or represnetative of a business then you acknowledge and understand that the Distance Selling Regulations 2000 do not apply to You in respect of all services provided by Sheridan Internet.


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